All prices are in US Dollars (USD).

We try our best to ship items as fast
as we can. Please allow 4-7 days production time for your order to ship out, currently the average shipping times are 15-21 days.

Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking
number after 7 business please email us at Contact@TheMultifacetedMama.co

All sales are final. All of our products
are made to order, as a result we do not accept any returns or
exchanges. Please double check size and selection before placing your
order. If you happen to receive a defective item, we will gladly replace
it. Defective items will be exchanged for the same product in the same
size after clear documentation of the damage is received. 

When unpacking a new Shirt or Hoodie with a direct-to-garment (DTG)
print, you might notice a vinegar-like smell or an off-white residue.
Don't worry, that's not unusual - it's from a fixation agent applied
during the printing process and it's not permanent.
 
Fixation
agent (sometimes known as pre-treatment) is used for all DTG prints
across the industry. It helps the ink bond with the fabric, and without
it, the ink would flake off the garment.
 
The solution is
simply to wash the garment! Neither the residue nor the smell is
permanent and both should go away after one wash.

No. We aim to fulfill orders as quickly
as possible. Once your order has been submitted we cannot make any
changes to it. Please double check size and selection prior to placing
your order. If you have any questions you can email us at
Contact@TheMultifacetedMama.co. 

If you have misspelled or auto filled an
incorrect address, notify us immediately via email at
Contact@TheMultifacetedMama.co. We can change the address to the correct
one within 24 hours. No refund will be given after the 24 hours of
incorrect submission.

Shipping times vary as we do ship
worldwide from different fulfillment centers based on your location.
Currently, the average shipping time is 15-25 business days.

Yes! Please send us an email to
Contact@TheMultifacetedMama.co and we will be happy to assist you in any
way we can. We do receive a large number of emails, If you wish to get a
prompt response please attach your order number and address the problem
clearly, thanks.